Sophie Hudson Head of Marketing
+44 (0) 1727 738947
ReviewSolicitors is a legal review website that is dedicated to providing transparency in the legal industry. Law firms using the platform proactively invite each client to leave feedback on the level of service they received in the form of a review. This gives power to clients to lay bare and voice their opinion on the level of service and legal advice they received. In turn this helps other customers make an informed decision when it comes to choosing a transparent and reputable law firm to instruct.
Alasdair McMillin, Managing Partner explains the firm’s decision to begin its review collection journey with ReviewSolicitors:
“Retaining a personal approach to the service we provide our clients is so important to us at Sherrards. Receiving this feedback on ReviewSolicitors is greatly appreciated. We are enjoying the process of learning more about our clients and seeing what we do very well as well as where there may be opportunities to adapt our approach. It’s no surprise to us that more and more prospective clients do their research online and we are happy to facilitate this. The feedback we receive via ReviewSolicitors will help us to deliver an exceptional service to our clients”.
Michael Hanney, founder of ReviewSolicitors, said:
“For firms that are genuinely client-centric such as Sherrards Solicitors, a platform such as ReviewSolicitors’ gives such valuable insight from their clients. We’re delighted to welcome Sherrards Solicitors on board and assist them with their customer feedback journey”.
“We also note that the firm is already engaging with their reviews – which is great to see – this level of engagement will help the firm build trust with others who are actively looking for legal services.”
A few recent reviews:
“Just completed on the sale of my mother’s house. Whole process with the team was smooth and painless, from client acceptance (particularly as I am acting under Power of Attorney) through searches, exchange, and completion. Would wholeheartedly recommend for conveyancing.”
“Thank you so much for all your help and going the extra mile.”
“I am very happy with your professional service, I will no doubt recommend your company to other professionals and companies!”
“Thank you for inspiring your team to such a successful outcome, and congratulations on your achievements.”